Thank you for shopping with Nicolas Journeys. This Shipping Policy explains how we handle the delivery of orders placed through our e-commerce website. By purchasing from Nicolas Journeys, you agree to the terms outlined below.
Worldwide Shipping
Nicolas Journeys operates worldwide, delivering our products — including travel accessories, fishing gear, hiking gear, luggage, and tech accessories — to customers across multiple regions. Shipping availability may vary depending on your location and local regulations.
Order Processing Time
- All orders are processed within 2 to 5 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation once your order has been shipped.
Cash on Delivery (COD)
Nicolas Journeys only accepts Cash on Delivery (COD) as a payment method. Customers are required to pay the full amount in cash at the time of delivery. Please ensure someone is available at the delivery address to receive and pay for the order.
Shipping Timeframes
Estimated delivery times vary depending on your region:
- Domestic Deliveries: 5 to 10 business days
- International Deliveries: 10 to 25 business days
Please note that these are estimated timeframes and may vary due to customs clearance, local courier delays, or unforeseen circumstances.
Shipping Charges
Shipping costs are calculated based on the delivery location and the weight or size of your order. The total shipping cost will be displayed at checkout before you confirm your order.
Tracking Information
Once your order has been shipped, we will provide tracking details (if available) via email. You can use this information to monitor your shipment’s progress.
Delivery Attempts
If the delivery attempt is unsuccessful due to an incorrect address or the recipient being unavailable, the courier may reschedule the delivery or return the package to us. In such cases, additional shipping charges may apply for re-delivery.
Customs, Duties, and Taxes
For international shipments, customs duties and taxes may apply based on your country’s import regulations. These charges are the responsibility of the customer and are not included in the product or shipping price. Nicolas Journeys is not responsible for delays caused by customs procedures.
Delayed or Lost Shipments
While we strive to deliver all orders promptly, delays may occasionally occur. If your order is significantly delayed or appears lost, please contact us at [email protected] with your order number, and we will assist in tracking or resolving the issue.
Damaged Packages
If your package arrives damaged, please refuse delivery if possible and contact us immediately at [email protected]. If you have already received the damaged product, provide photos of the damage so we can assist with a replacement or resolution.
Change of Shipping Address
If you need to change your shipping address after placing an order, contact us within 24 hours at [email protected]. Once the order has been processed or shipped, address changes may no longer be possible.
Contact Us
For any questions or concerns about our Shipping Policy, please contact us at:
Email: [email protected]